Practicing Thoughtful AllyshipBlendedIn Person: The Dubois CenterOn-site at OrganizationOnline
Everyone deserves to feel welcome, supported, and valued at work. Unfortunately, that can be challenging when you’re the only person in the office who looks a certain way, believes in a certain thing, or identifies as a certain gender. Building a company culture that...
You want to become a leader, but are you ready to take that step? Learn how to get noticed and selected for a leadership position and develop the skill set every confident leader needs! This course is uniquely designed to help leaders-to-be, get ready for their new...
Good communication and respect for others creates a beneficial work environment where employees feel safe and productive. When the workplace is disrupted by someone disrespecting one or more coworkers, anger and resentment can destroy morale. Workplace harassment can damage...
Dozens of decisions are made each day and some of these decisions are more important than others. Even the smartest managers in the best organizations often make wrong, and irrational decisions! However, wrong decisions can be costly, not just for yourself, but for your...
Today’s competitive sales environment requires more than exceptional products, features and benefits to separate you from the competition. Consultative selling is the key to customer-focused sales interactions. This course addresses the heart and soul of effective selling...
Whether you are a team member, project manager, or aspire to lead effective project teams, an understanding of the basic methodologies of project management is essential. This course is intended as an overview describing the fundamental principles, processes, knowledge...
Why is it that the Richard Branson’s of this world are rich and famous? What secret do they know that the rest of us don’t? If you study their lives closely, participants will discover the rich and famous have certain habits that attribute to their success. Successful...
Process Mapping is the essential foundation for every approach to quality improvement (Six Sigma, Lean, reengineering) and workflow automation (ERP, BPMS, CRM). However, business processes do not exist in a vacuum. Before mapping and improving how work gets done, it is...
Process TransformationBlendedIn Person: The Dubois CenterOn-site at OrganizationOnline
There is no one-size-fits-all recipe for getting better business results. It is both art and science, requiring data-driven problem solving and out-of-the-box solutions to assure sustainable success. This course will add creative redesign techniques (Six Hats, SCAMPER, Five...
Project Quality ManagementBlendedIn Person: The Dubois CenterOn-site at OrganizationOnline
Managing the quality of project deliverables is one of the key components of successful project management. Project managers must be adept at planning for and implementing adequate quality controls within their projects. This course focuses on the processes for successful...