Leaders know that accountability is a cornerstone of successful management. Accountability in the workplace is about fulfilling a commitment and is integral to the success of an organization. In the absence of accountability or when accountability is not a priority - blame...
By emphasizing the importance of financial data on the decision-making process, this course allows non-financial business employees to become better users of financial information so they can be more strategic contributors to their organization. This course is designed to...
The term “microaggressions” was coined in 1920 by psychiatrist and Harvard University professor Chester Pierce. Microaggressions are brief and commonplace daily verbal, behavioral, or environmental indignities, whether intentional or unintentional, that communicate hostile...
Billions of dollars have been invested in process improvement and information technology by corporate America and the government over the last 15 years. The payback has not met expectations. The key to solving this “Process Paradox” or “Productivity Paradox” is to link and...
Billions of dollars have been invested in process improvement and information technology by corporate America and the government over the last 15 years. The payback has not met expectations. The key to solving this “Process Paradox” or “Productivity Paradox” is to link and...
Demonstrating executive presence is no longer optional for leaders who wish to be exceptional in their daily interactions. Developing poise and presence is vital for any business professional today. Presence allows you to command the respect of clients and co-workers,...
Gain more confidence, decisiveness and respect! Learn powerful tools for assertiveness to help you deal with conflict at all levels in the organization… discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and...
Organizations are finding that they can accomplish their goals and increase performance by harnessing the collective energy of teams. But arriving at these results is not easy, nor does it happen overnight. Team members need to learn how to share information, be willing to...
Can attitudes on the part of employees and companies affect: productivity and morale, sales and customer service, absenteeism and turnover? The answer is a definite yes! Having a positive attitude affects virtually every part of a company’s operations for the better. This...
The business case for creating a more diverse workforce has never been clearer and evidence shows that businesses with diverse workforces are more likely to financially outperform their industry’s national average. In fact, a 2015 McKinsey report on 366 public companies...