Sales skills and management skills are two different things. Sales management is another thing altogether. Sometimes top performers in sales are promoted with good intentions. However, what makes you a top sales performer does not necessarily make you a top sales manager....
Email EssentialsBlendedIn Person: The Dubois CenterOn-site at OrganizationOnline
In today's fast-paced world, information is sent and received more rapidly than ever before and when information needs to be disseminated quickly, there is no better way than by email. But how do you ensure that the messages you are sending are effective, acceptable, and...
Embracing Organizational ChangeBlendedIn Person: The Dubois CenterOn-site at OrganizationOnline
Change happens. And while you can't control much of the world changing around you, you can control how you respond. You can choose to anticipate and embrace changes or resist them. Change forces choices. If you’re “on-the-grow”, you'll embrace many changes and find the...
The next generation of leaders faces a workplace in a constant state of transformation. Employees are placing a greater emphasis on purpose and engagement in their work and disruptive innovations are remaking entire industries. This new reality requires a new kind of leader...
It’s time for a new perspective in sales and sales leadership. Research shows that only slightly more than half of sales representatives (53%) are meeting or exceeding their quotas. And this is in spite of salespeople and sales managers having access to more information,...
Nothing stirs our emotions like the dynamics in a relationship, but often our interaction and reactions are based on mismanaged emotions. Emotional Intelligence is the capacity to recognize and effectively manage emotions in ourselves and with others. Emotional intelligence...
Employee compensation can be the deciding factor in whether or not a candidate accepts a job position. It can also be the deciding factor in whether a company can afford to hire additional employees. Every organization, large and small must determine the pay structure for...
Employee Performance ManagementBlendedIn Person: The Dubois CenterOn-site at OrganizationOnline
As a relatively new human resources concept, Performance Management reflects a changing emphasis – one that moves away from command-and-control and toward a facilitative model of management. Performance managers and their employees are being asked increasingly to move...
Employer Solutions OverviewBlendedIn Person: The Dubois CenterOn-site at OrganizationOnline
With more than 200 customizable courses to choose from, UNC Charlotte Employer Solutions can meet the talent development needs for any level in your organization. As the leading university provider of training since 2005, we’ve provided learning solutions to Fortune 50...
Generation Z, colloquially also known as zoomers (the generation born after 1997 through the 2010s) now account for 61 million workers in the United States. While it is important not to generalize too much, Gen Zers as a whole do possess characteristics and motivations that...