Today it seems there are as many different approaches to sales effectiveness as there are products and services to sell. Regardless of their methodology, the sales professionals who truly succeed understand that sales happen when you know and connect with your prospects and...
Business Process Management has emerged as the glue that enables organizations to effectively integrate strategic initiatives, information technology investments and day-to-day operations, thereby enabling sustainable operational excellence. Essentials of Business Process...
Establishing a Growth MindsetBlendedIn Person: The Dubois CenterOn-site at OrganizationOnline
In our society, and especially in the corporate world, there is a prevailing belief that some people are simply smarter or more talented than others and that this difference is what accounts for a person’s success or failure. However, it’s not just a person’s talent that...
Exceptional Customer ServiceBlendedIn Person: The Dubois CenterOn-site at OrganizationOnline
What is good customer service? Never before has customer service been such a high priority in organizations. The relationships developed through a single great customer service experience not only can help deliver a sale, it can create a loyal customer that ensures repeat...
Come out to the UNC Charlotte High Team Challenge Course on our main campus to challenge your group to get to know one another, build stronger relationships and trust, improve communication and problem solve. Each half-day program is catered to your group goals and can...
Like our Mobiles, the Team Challenge Course has been successfully used by a wide variety of groups including. Much like the Mobile program, the Team Challenge Course involves various problem-solving tasks to be completed on a low challenge course involving cables, logs and...
FinTech Boot CampBlendedIn Person: The Dubois CenterOn-site at OrganizationOnline
The field of finance is evolving. Financial services firms, insurance agencies, and investment banks are increasingly at the intersection of data and technology, harnessing programming, machine learning, big data, and blockchain to conduct business. This 24-week FinTech...
In today’s world, the ability to innovate and to adapt to change is critical for any organization. Clinging to the status quo is a fast track to obsolescence. New products, services, and processes may be the answer, but which ones? And for which audiences? Design thinking...
The digital revolution has transformed virtually every area of human activity - and participants can be a part of it as a web development professional. UNC Charlotte’s Full Stack Development Certificate Program is a part-time program that begins with a deep dive into the...
Today’s HR professional has more responsibilities and faces higher expectations than ever before. In order to meet the challenges of the modern-day HR world it is critically important that a solid HR foundation is established. There are many skills every HR manager needs to...