There is no one-size-fits-all recipe for getting better business results. It is both art and science, requiring data-driven problem solving and out-of-the-box solutions to assure sustainable success. This course will add creative redesign techniques (Six Hats, SCAMPER, Five Max) to your classic, data-driven process improvement skills so you are able to deliver both incremental change and breakthrough solutions for your organization. It takes a strategic view that assesses how your organization’s unique process strengths can be leveraged as competitive weapons.
