Train the Trainer

For more information, go to the UNC Charlotte Employer Solutions website or browse the Employer Solutions Online Catalog.

Blended
In Person: The Dubois Center
On-site at Organization
Online
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Program Tabs

Program

Training is a critical piece of the success of any organization. Improved skills and knowledge at all levels increase Learners thrive on engaging and thoughtful training environments, and trainers can reach more participants by utilizing dynamic styles of teaching throughout their curriculum.

This highly engaging and interactive Train-the-Trainer Certificate program will strengthen the participants’ skills as a trainer and optimize the development and delivery of their programs.

What Participants Will Learn
  • Prepare the learning environment, others and yourself
  • Review the principles of adult learning
  • Recognize different learning preferences
  • Practice relaxation techniques to reduce nervousness and to engage the attention of your listeners
  • Learn how to project your voice and use pauses to dramatize your point
  • Make your content clear and memorable
  • Create an audience profile and set presentation parameters
  • Discover how to establish trust, friendship, and credibility with your audience
  • Condense your content outline into notes that you can speak from
  • Learn the benefits of rehearsing, adhering to a time frame and speaking from notes
  • Optimize case studies, group discussions, role play, activities and exercises
  • Gain confidence in your presentation skills
  • Discover tips for effective composition of visual aids and speaker support materials
  • Explore the importance of the questions-and-answer session
  • Respond professionally to questions from the audience
  • Describe the advantages and disadvantages of different room setups
  • Be able to anticipate, avoid and handle challenging situations and learners