How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your organization as a whole can be the catalyst that motivates your teams to heightened productivity. This course underscores the importance of self-awareness in developing sensitivity to and better communication with others. Participants will leave this course well-versed in the most effective methods for dealing with difficult people…winning cooperation and trust…and ensuring that their people’s values and your organization’s goals are in sync.
