Managing Multicultural Teams for Peak Performance

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Blended
In Person: The Dubois Center
On-site at Organization
Online
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Program

Cultural differences can greatly affect the dynamics of teamwork, decision making, risk taking - and impact the bottom line! In this course, participants will learn how to adapt their managerial style to the unique needs of their diverse group. Discover how to communicate, motivate and manage conflict across cultural boundaries. This course will provide proven techniques to help participants function as a true team - where differences are not challenges but opportunities for increased creativity and productivity.

What Participants Will Learn
  • Embrace the multicultural mindset
  • Address how culture impacts everyday business interactions
  • Communicate in a multicultural workplace: how style differences lead to misunderstanding
  • Apply multicultural management strategies and practice
  • Manage conflict: types of conflicts and their impact
  • Direct vs. indirect, emotional vs. unemotional communication
  • Create cross-cultural synergy
  • Distinguish how different cultures regard employee-manager interaction, time management, teamwork, decision-making and other issues
  • Enlist recruitment techniques from a culturally diverse talent pool