Essentials of Business Process Management

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In Person: The Dubois Center
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Program

Business Process Management has emerged as the glue that enables organizations to effectively integrate strategic initiatives, information technology investments and day-to-day operations, thereby enabling sustainable operational excellence. Essentials of Business Process Management will provide foundational knowledge from the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge as well as practical roadmaps to guide your BPM journey.

What Participants Will Learn
  • Recognize why a systems view is essential to sustainable success
  • Appreciate where the ABPMP’s Knowledge areas fit
  • Observe key results you can achieve with BPM
  • Acknowledge improvement strategies (Lean vs. Six Sigma, etc.)
  • Identify the 3 Ms of Process Improvement: Map, Measure, Manage
  • Create a culture of improvement
  • Manage across silos by reviewing the results of a best practice survey
  • Chart the course ahead for your organization