Effectively Managing Your Salesforce

For more information, go to the UNC Charlotte Employer Solutions website or browse the Employer Solutions Online Catalog.

Blended
In Person: The Dubois Center
On-site at Organization
Online

Program Tabs

Program

Sales skills and management skills are two different things. Sales management is another thing altogether. Sometimes top performers in sales are promoted with good intentions. However, what makes you a top sales performer does not necessarily make you a top sales manager. Conversely, what makes you a top manager may not make you a top sales manager without understanding what it takes to manage a productive sales force. This course will give participants the skills to manage, encourage and see exceptional results from their salesforce.

What Participants Will Learn
  • Define the characteristics of superior sales people
  • Recognize different sales styles
  • Read your people and communicate with them via their preferred communication method
  • Develop and maintain your sales culture
  • Create brand loyalty and manage your market area
  • Set product and performance expectations
  • Address individual goals and communicate high expectations
  • Measure performance and provide feedback
  • Motivate your sales force and overcome sales slumps
  • Evaluate your needs – skills, knowledge and attitudes required for your sales team
  • Utilize hiring tools – what’s available and how effective are they
  • Incorporate key motivators – why and when money is and is not the best motivator
  • Manage (and measure) sales meetings for efficiency and effectiveness
  • Hold effective sales meetings with a geographically scattered sales force