Cultivating Cultural Intelligence

For more information, go to the UNC Charlotte Employer Solutions website or browse the Employer Solutions Online Catalog.

Blended
In Person: The Dubois Center
On-site at Organization
Online

Program Tabs

Program

Organizations are realizing that cultural intelligence is no longer a “nice-to-have” capability their employees need. Being culturally intelligent is a key future-focused capability for any leader today. Cultural intelligence is one’s level of effectiveness across cultures and it's been proven to have predictive value when it comes to success or failure in today's global marketplace. This course will focus on the key aspects of what cultural intelligence is and its importance in the workplace. Participants will also explore different methods for improving their own cultural intelligence so that they may effectively manage and lead culturally diverse teams or effectively interact with culturally diverse stakeholders.

What Participants Will Learn
  • Define cultural intelligence
  • Explore the four cultural intelligence competencies of Drive, Knowledge, Strategy, and Action
  • Establish a global mindset with an open attitude by appreciating, affirming, and showing sensitivity to all cultural backgrounds
  • Build self-awareness through understanding of one's own cultural value, beliefs and attitudes
  • Develop an ability to work and relate effectively with people from different cultural backgrounds
  • Examine ways to minimize the barriers to cross-cultural communication