Communication Strategies for Organizational Success

For more information, go to the UNC Charlotte Employer Solutions website or browse the Employer Solutions Online Catalog.

Blended
In Person: The Dubois Center
On-site at Organization
Online

Program Tabs

Program

The ability to communicate effectively in business is essential to both the individual and the organization. Expressing our wants, feelings, thoughts and opinions clearly and effectively is only half of the communication process needed for success. The heart of communication is effectively transferring information, meaning, and understanding from sender to receiver. Carrying out that process convincingly and proficiently is absolutely essential for success. This course will help participants develop strong communication skills that include insight into overcoming communication barriers, reading nonverbal communication cues, and effective listening.

What Participants Will Learn
  • Understand how the communication process can be managed to help recognize and overcome barriers
  • Positively influence another person’s behavior and his/her way of thinking
  • Recognize and reduce major verbal and nonverbal barriers to communication
  • Analyze your own communication style and determine how that style naturally supports some types of success while possibly inhibiting other types of success
  • Adapt your delivery and message to the style of that other person