The ability to communicate effectively in business is essential to both the individual and the organization. Expressing our wants, feelings, thoughts and opinions clearly and effectively is only half of the communication process needed for success. The heart of communication is effectively transferring information, meaning, and understanding from sender to receiver. Carrying out that process convincingly and proficiently is absolutely essential for success. This course will help participants develop strong communication skills that include insight into overcoming communication barriers, reading nonverbal communication cues, and effective listening.