Coaching for Sales Success

For more information, go to the UNC Charlotte Employer Solutions website or browse the Employer Solutions Online Catalog.

Blended
In Person: The Dubois Center
On-site at Organization
Online

Program Tabs

Program

Coaching salespeople is different from any other type of coaching. However, sales coaching is a sales manager’s most important job. Research has shown that salespeople respond best when they are provided a clear path forward where they receive guidance on designing the way and yet owns the steps and processes that lead to the destination. This course will focus on solution-focused coaching which encourages employees to take personal responsibility and focus on future actions while avoiding excuse making and repeating bad behaviors. Instead, salespeople passionately pursue an outcome where they find resources that work for them uniquely.

What Participants Will Learn
  • Assess your team’s strengths and areas for improvement
  • Explore questioning strategies that can help your sales team find their own solutions
  • Discover how to avoid hearing excuses and complaints by keeping your sales team focused on the end goal
  • Listen to learn by being vulnerable enough to let go of the need to be a “know-it-all” and become a “learn-it-all”