Coaching for Performance

For more information, go to the UNC Charlotte Employer Solutions website or browse the Employer Solutions Online Catalog.

Blended
In Person: The Dubois Center
On-site at Organization
Online

Program Tabs

Program

Many talent development professionals have discovered that they need to add coaching to their skill set. Performance coaching can be described as a series of guided conversations that enable the “coachee” to discover and implement personal solutions to challenging issues or areas of performance. These solutions, because they are intrinsic to the “coachee,” are more likely to succeed and endure than solutions imposed externally. This course will focus on the techniques needed to help close the gap between expected performance and actual results. Participants will gain a basic understanding of what drives their employees, build connections between each person’s work and the organization’s mission and strategic objectives.

What Participants Will Learn
  • Define coaching and identify traits and behaviors of an effective coach
  • Explore coaching competencies and apply them to coaching
  • Prepare and deliver constructive feedback by demonstrating active listening, asking powerful questions, and using effective dialogue Improve interpersonal relationships
  • Identify and overcome some of the major obstacles to supportive communication
  • Recognize the relationship between performance improvement and effective coaching
  • Develop and maintain an effective coaching plan with others, manage ongoing progress, hold others accountable for actions, highlight and celebrate successes, and adjourn the coaching process