In today’s ever-changing workplace, being able to think critically is an essential skill. In addition, from a professional point of view, those with strong problem-solving abilities often rise through the ranks quickly, particularly if they can come up with effective business solutions. However, you can't solve a problem unless you can get to the cause - and sometimes there's more than one. In this course, participants will learn to use a methodical approach to reach the best decisions by establishing a context for success, framing the issue properly, generating alternatives, evaluating those alternatives and choosing the best option.
