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How to pass your human resources certification exam on the first try

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Preparing for a human resources certification exam can feel more intimidating than hiring, firing, or running payroll. With pass rates of 67% for the SHRM-CP and 69% for the PHR, these exams are challenging, but they are absolutely passable with the right preparation strategy.

This guide explains how to pass the SHRM-CP or PHR exam on your first attempt.

Whether you’re pursuing certification to advance your career or to validate your HR expertise, having a clear plan can significantly improve your chances of success.

At a glance: How to pass your HR certification exam

  • The SHRM-CP and PHR exams are moderately difficult, with pass rates in the mid to high 60% range
  • Most successful candidates study 60–120 hours
  • Structured prep courses improve focus and accountability
  • Practice exams are the best readiness indicator
  • Many certified HR professionals did not pass on their first attempt

What are the SHRM-CP and PHR exams?

The SHRM-CP (Society for Human Resource Management–Certified Professional) and the PHR (Professional in Human Resources) are two of the most widely recognized HR certifications in the U.S.

The SHRM-CP measures both HR knowledge and situational judgment, while the PHR focuses more heavily on technical and operational HR expertise. Both certifications validate that you understand core HR principles used in today’s workplace.


Who should get an HR certification?

Anyone who wants to grow or advance in a human resources career should consider HR certification.

Employers increasingly scan resumes for certifications because they demonstrate credibility, commitment, and current knowledge of HR laws and practices.

“Certification does impact your career and your ability to grow,” said Darby Starnes, an HR professional who coaches others for HR certification exams. “ Almost every company I speak to is looking for that commitment to the profession.”

Eligibility requirements vary by exam, so candidates should review guidelines through SHRM or the Human Resources Certification Institute (HRCI) before applying.


How can you prepare for an HR certification exam?

The most effective preparation combines structured learning, focused study time, and regular self-assessment.

While no two candidates prepare the same way, the strategies below consistently help first-time test-takers succeed.


Should you take an HR certification prep course?

Yes—HR certification prep courses often improve first-time pass rates by providing structure, expert guidance, and accountability.

Prep courses break complex content into manageable sections and keep candidates on a consistent study schedule. For example, UNC Charlotte’s online 12-week HR Certification Exam Preparation course, taught by Darby Starnes, includes weekly live sessions, practice exams, flashcards, and test-taking strategies.

Starnes brings decades of real-world HR leadership experience and has led more than 1,000 professional development webinars designed to help HR professionals succeed.


How many hours should you study for the SHRM-CP or PHR exam?

Most candidates who pass the SHRM-CP or PHR exam study between 41 and 120 hours.

Research by Mark Smith, Ph.D., of SHRM found that candidates who studied within this range passed at higher rates than those who studied significantly more or less. Studying beyond 200 hours was associated with lower pass rates, likely due to burnout and information overload.

Effective study strategies include:


How do you know if you’re ready to take the exam?

Practice exams are the most reliable way to assess readiness for the SHRM-CP or PHR.

Because both exams cover defined content areas, reviewing your practice-test performance helps you pinpoint gaps, refine your study plan, and build confidence before test day.


What if you don’t pass the HR certification exam the first time?

Not passing on the first attempt is common, and it does not predict long-term success.

Many certified HR professionals needed more than one attempt to earn their credentials. Certification is a career investment, and persistence is often part of the process.

HR certification exam FAQs

Is the SHRM-CP exam hard?
Yes. The SHRM-CP exam is considered moderately difficult, with a pass rate of about 67%.

How difficult is the PHR exam?
The PHR exam has a pass rate of approximately 69%, indicating a similar level of difficulty.

Is an HR certification prep course worth it?
For many candidates, prep courses provide structure, accountability, and expert insight that improve first-time outcomes.

How long should I study for an HR certification exam?
Most candidates should plan for at least 60 hours of focused study, with optimal results between 60 and 120 hours.

Key takeaways for passing your HR certification exam

  • HR certifications like SHRM-CP and PHR support career growth and credibility
  • Structured prep courses help candidates stay focused and consistent
  • The optimal study range is 60–120 hours
  • Practice exams are critical readiness tools
  • Retaking the exam is common, and success is still achievable