Enrollment and Student Services

The Enrollment Team delivers student-centered customer service and motivates prospective students through the enrollment cycle to matriculation, growing enrollment year over year.

Student Services serves the academic and student population with support in:

  • Banner course building
  • Student registration support
  • Program management support

J. McCain

J. McCain
Director
Enrollment Management and Student Services

J. started his career in college admissions in 1999 and has been a leader in the enrollment management sector ever since. His passion is developing his team members and collaborating with colleagues on process improvement. He has been with Charlotte since 2019.

Isabella Strafaci

Isabella Strafaci
Manager
Enrollment and Student Services

Isabella Strafaci graduated with her Bachelor's degree in Social Work from Appalachian State University. Her two years as a Resident Assistant in college sparked a passion to develop students and help them reach their goals. After college, she worked as a volunteer on various service projects in Central and South America, Africa and Asia.

Emily Graumann

Emily Graumann
Enrollment Specialist
Enrollment and Student Services
Emily joined the School of Professional Studies as an Enrollment Specialist in 2023. She is a graduate of Wingate University where she earned a B.S. in Human Services. She previously worked as a leadership coach at Alpha Xi Delta Fraternity where she traveled across the country and worked to help college-aged women realize their potential. She has a passion for building relationships with others and is excited to be part of the team.

Victoria Post

victoria post
Enrollment Specialist
Enrollment and Student Services
Victoria proudly earned her bachelor's in psychology from UNC Charlotte and has spent over two years working with the student population. Her journey started just across the street from UNC Charlotte, where she had the pleasure of navigating the exciting world of student housing – a role that allowed her to be both a part of and contribute to the vibrant Charlotte community. Her entry into admissions began at a small liberal arts school, helping students find their perfect fit in higher education.

Tyeisha Washington

Woman in colorful dress standing in front of stairs
Enrollment Specialist
Enrollment and Student Services

Tyeisha joined the School of Professional Studies as an Enrollment Specialist in 2023, after relocating from NJ. She has a strong background in customer service, HR, Recruiting and has a passion for helping others succeed and making an impact.

Ashley Gibson

Ashley Gibson
Enrollment Specialist
Enrollment and Student Services

Ashley joined UNC Charlotte in August 2021 as an Administrative Support Associate for the University College Advising Center. In 2022 she joined the School of Professional Studies as an Enrollment Specialist for the Online Academic Credit programs.

Elena Artsiukhevich

Elena Artsiukhevich
Enrollment Specialist
Enrollment and Student Services

Elena graduated with her BA in Interpreting and Translating and Intercultural Communications (English and Spanish) and MA in Linguistics from Minsk State Linguistic University (Belarus, Europe). She has recently earned her MA in Higher Education Administration and Student Affairs from Pace University, New York.

Kory Kebea

Kory Kebea
Program Specialist, Summer Term
Enrollment and Student Services
My name is Kory Kebea (nee Rice) and I have been with UNC Charlotte for ten years as a student and employee. I started in 2012 getting my Bachelor's degree in Psychology and working as a student worker in the Controller's office. My first full-time position was with the College of Liberal Arts and Sciences and the Criminal Justice program. Charlotte holds a special place in my heart because this is also where I met my husband. We have 4 cats and a son named Maddox. I am excited to work with all of you!

Louise Carte

Louise Carte
Program and Student Support Coordinator
Enrollment and Student Services

Louise joined the School of Professional Studies in 2019 after serving many years as the online-learning advisor and lab facilitator at a large public high school in the Charlotte-Mecklenburg School district.

Yvonne Billings

Yvonne Billings
Program and Student Support Coordinator
Enrollment and Student Services
Yvonne joined UNC Charlotte’s School of Professional Studies in 2004. Her past positions include Administrative Assistant and Bookkeeper for the Consortium of Distance Learning in New Jersey for 33 colleges in Delaware, New Jersey, New York, and Pennsylvania. She has over 30 years of service in higher education and what makes her most proud of her work is the student success through the programs - allowing all students to thrive and reach their educational goals.