Business Operations

Provides high quality support and guidance in areas of financial and resource utilization, human resource/personnel management, strategic planning, process improvement, standardization, and policy and operations management to support SPS to successfully enhance enrollment growth and student success.

Vicki Plott

Vicki Plott
Director, Business, Finance and Personnel
Business Operations
vplott@charlotte.edu
Vicki Plott joined UNC Charlotte in 2006 and serves as the Director of Business, Finance, and Personnel for the School of Professional Studies. In this role, Vicki leads the business operations team that supports all the financial/budget and resource utilization, and human resources management including salary administration, payroll processing, position budgeting, and management, employee relations, strategic planning, operations planning, business processes, systems implementation, contract management, and policy for 13 teams across the School of Professional Studies.

Heidi Hodges

Heidi Hodges
Payroll Specialist
Business Operations
hmhodges@charlotte.edu
Heidi Hodges graduated with her Bachelor’s degree from Mars Hill College. She joined UNC Charlotte in June 2006 as a Program Coordinator. She currently serves as the Payroll Specialist for the School of Professional Studies, handling instructor payments, student worker hiring and summer school payroll.

Katherine Britt

Katherine Britt
Systems Implementation Manager
Business Operations
kbritt9@charlotte.edu
Katherine graduated from North Carolina A&T with a Bachelor's Degree in Electrical Engineering. She joined UNC Charlotte in 2015 in the role of Classroom Coordinator. Katherine currently serves as the Systems Implementation Manager for the School of Professional Studies and brings over 15 year of project management experience to our team. She works with the Business Operations team to improve and automate processes within the School of Professional Studies.

Katie Addison

Katie Addison
Business Services Coordinator
Business Operations
katie.addison@charlotte.edu
Katie Addison graduated with her Bachelor's degree from Auburn University. She started her higher education career at the University of Louisville in the School of Medicine. In 2018, she moved to Charlotte and started as the Program Coordinator in Corporate and Custom Training. In 2019, she moved into her current role as Business Services Coordinator for the School of Professional Studies. Her role includes project management in the AISLE group, and various budget and financial duties for the School of Professional Studies at large.

Lori Fennimore

Lori Fennimore
Budget Manager
Business Operations
lfennimore@charlotte.edu

Lori Fennimore attended Rider University in New Jersey for her undergraduate BS in Accounting and then went on to complete her Master's of Science in Accounting & Financial Reporting from the University of Maryland. Lori joined the team as the department Accountant in 2011 and in 2018 she advanced to the Budget Manager for the entire School of Professional Studies.

Niki Braggs

Niki Braggs
Business Services Coordinator
Business Operations
nbraggs@charlotte.edu

Niki Braggs is a Business Services Coordinator for the School of Professional Studies and also a member of the Center for Teaching and Learning with over 25 years of service in Higher Education. She currently serves as the Travel Specialist for the School of Professional Studies, handling main campus ordering, and the reconciliation of several state and discretionary funds.

Roderick Lorenzen

Roderick Lorenzen
Business Services Coordinator
Business Operations
rlorenzen@charlotte.edu
Roderick Lorenzen joined UNC Charlotte in 2017 and currently serves as a Business Services Coordinator for the Business Operations team of the School of Professional Studies. In this role, he completes financial transactions, procurement and fund reconciliation; supporting the School of Professional Studies teams in their efforts to deliver quality programs for adult learners.

Terri Fish

Terri Fish
Manager, Payroll Administration & Contracts
Business Operations
TerriFish@charlotte.edu
Terri joined the university in October of 2010. As the Manager of Payroll Administration and Contracts, she is responsible for overseeing the overall activities of payroll, development contracts, and stipends, Summer Term faculty payments and credentialing, procurement contracts, and progressing of instructor hires for programs offered within the School of Professional Studies.