February 14, 2024
12:00 PM - 1:00 PM
The ability to communicate effectively in business is essential to both the individual and the organization. Expressing our wants, feelings, thoughts and opinions clearly and effectively is only half of the communication process needed for success. The heart of communication is effectively transferring information, meaning, and understanding from sender to receiver. Carrying out that process convincingly and proficiently is absolutely essential for success.
This course will help participants develop strong communication skills - both in-person and across a variety of channels including email, instant messaging, and video.
What participants will learn:
- Understand how the communication process can be managed to help recognize and overcome barriers
- Positively influence another person’s behavior and his/her way of thinking
- Adapt your delivery and message to the style of that other person